Shipping and Tax

How long does shipping takes?
About 5 to 7 days depending on the shipping carrier.

Will I be charged duty or import fees?

We artificially mark down our product cost and label it on orders to lower the tax burden for our customers – For most country there will be no tax to pay

In the case you are charged additional tax, duty, and/or import fees, we are not liable for those payments.

For US Customers: orders under the value of $800 should not be charged additional duty, taxes, or fees. 

For EU Customers: some orders of value greater than 22 euros may be subject to VAT upon reception depending on the source country.

For other International Customers: please refer to your own country’s policies in regards to importing tax and duty.

How does shipping work?

Bestwallclock partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order may be shipped from global areas such as Hong Kong, Thailand, Tibet, China, India, etc. via our partnership with USPS, DHL, UPS, TNT, and your local postal couriers.

How long does shipping take?

Because we ship directly from our partners in these countries and we wanted to keep our products affordable for our customers through free global shipping, your item may take slightly longer than expected to arrive.

Please allow 3-5 business days for order processing. You will be sent a shipping confirmation with a tracking code once your order is sent out.

Please do not panic if it does not show up immediately, it’s on its way :)

IMPORTANT DISCLAIMER:

In the case you are charged additional tax, duty, and/or import fees, we are not liable for those payments.

If you fail to pick up the item from your local import authorities and the item gets sent back, we can only offer a partial refund deducting our shipping and processing costs.